Question 1

What is Grace Upon Grace Ministries?

Accepted Answer

GUGM is a Christian ministry geared toward providing needed food to local Middle Tennessee food pantries through wholesale bulk food orders that have a 5% donation fee added.

Question 2

What is a bulk food order?

Accepted Answer

GUGM is able to provide families or individuals access to Denver Foods Wholesale Bulk Food ordering with provides great discounts on wholesale bulk food. This is a great way for families to save on grocery bills and also provide food to those in need.

Question 3

How do I join this group?

Accepted Answer

If you are interested in joining us, click on the Log In button on the top right of the website. You will then need to click Sign Up to create an account. Your account request will be reviewed shortly thereafter. If we have questions, we will let you know prior to accepting your application.

Question 4

Is there a fee to join this group?

Accepted Answer

There is no "membership fee" or monthly fee to participate in this service. If you order during the month, 5% of your order will be an added donation fee which will be used to provide food to local Middle Tennessee food pantries.

Question 5

Do you provide yearly donation statements for taxes?

Accepted Answer

Currently, we do not provide donation statements. Please do keep your order forms and/or invoices that will document the funds you have provided to us donations.

Question 6

What methods of payment do you accept?

Accepted Answer

We accept cash, check, credit/debit cards, Apple pay, Google pay, etc. Please be aware that credit/debit, Apple Pay and Google Pay (any online payments)  will be assessed a 3% processing fee per order.

Question 7

How do I place an order?

Accepted Answer

*** Please do not add anything to the shopping cart on the Denver Foods Website.***

During the ordering time frame, which generally runs from the last Monday of one month to the first Monday of the following month, you may place an order by filling out the Grace Upon Grace order form. The order form may be accessed from the "Order Here" page of our website or the "Order" link on our Spaces App. *Again, please do not add items to the shopping cart on the Denver Foods website. If you submit an order directly to Denver Foods instead of through the Grace Upon Grace Order form, it will be rejected.

Question 8

How to fill out an order form?

Accepted Answer

Information required on an order form:

Item #

Description - This should include the brand name and specific item information, as well as the quantity/size per container. (Many items are sold in a variety of flavors, sizes and quantities. Having a thorough description will aid tremendously in the sorting process on delivery day.)

Quantity (This refers to the quantity of cases you would like to order, not the quantity of individual items included in each case.)

Price (This refers to the case price, not the per item price.)

The Total price (Quantity X Price) will populate automatically.

*** By far, the easiest way to fill out an order form is to highlight, copy and paste the information from the Denver Foods website to the order form. (If using a cell phone or tablet,  I take a screenshot of all the items I would like to buy, and then highlight/copy the required information and paste it on my order form in the coinciding area.) ***

https://static.wixstatic.com/media/1ae109_cf57e713a6ba4efea433145986280ea9~mv2.png

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FFollowing are two different views of the same item.

The information highlighted in green is the item number.

The information highlighted in blue is the item description and quantity/size of each item in the case.

The information highlighted in pink/red is the case price.

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https://static.wixstatic.com/media/1ae109_c2cefbf02b9447dfad779eac942ab41e~mv2.png

Question 9

How do I pay for my order?

Accepted Answer

Once you receive your invoice from GUGM, you will be able to pay us with a check, credit card or cash. Invoices can be paid prior to the food pickup or the day of pickup. Online payments are assessed a 3% processing fee.

Question 10

The order form does not list shipping charges, how does that work?

Accepted Answer

Shipping is calculated by the total amount of orders that we receive each month and is disbursed to each member based on their order cost. You will receive a separate invoice which includes your total price plus your portion of shipping.